Setup — one-off
Working out how you actually run and building your system — your branded portal, your automations, your own separate database — then going live on your own domain.
05 · Pricing
A one-off setup and a flat monthly fee. One price for your whole organisation — never per record, never per person stored. The figures below are starting points.
Indicative · UK · no VAT applied · not a contractual quote
Setup — one-off
Working out how you actually run and building your system — your branded portal, your automations, your own separate database — then going live on your own domain.
Monthly — flat managed service
Hosting on dedicated UK hardware, your in-portal assistant red, backups, security and support. It doesn’t move with how much you hold.
The three tiers
Covering your whole organisation and every partner you approve. Not sure which fits? Tell us how you run and we’ll point you at the right one.
Trades and lower-sensitivity operations.
from £195/month
from £1,200 setup
Standard multi-partner operations.
from £425/month
from £2,750 setup
Youth services, charities, and anyone holding sensitive records.
from £750/month
from £4,500 setup
Every tier
The difference between tiers is the level of managed service and compliance — not whether your data is properly separated.
Your own database, not a shared table. One client’s data is physically unable to reach another’s.
On dedicated hardware red-route runs, with an encrypted second box as warm standby for backup and failover.
Your portal, your partners, your logo. No red-route address ever appears in a partner’s browser.
Under a data-processing agreement, with documented security measures, signed before you go live.
Answers questions about your own data from a model on hardware we run. Your data never goes to a third-party AI, and is never used to train one.
The honest part
red-route costs more than a shared subscription — the kind that runs somewhere in the low hundreds a month for everyone on the same database. It should. You’re not renting a seat on shared software. You’re getting your own system, built around how you work, on dedicated UK hardware, hosted and maintained for you, with an assistant that runs there too. One private system in place of a patchwork of subscriptions and spreadsheets.
Honest about the hardware too: it’s red-route’s, not yours. We run it, encrypt it and stand behind it. What’s yours is your data, your configuration, and your own encryption key — shared with no other client, held by us as your processor, and destroyed when you leave, which makes your data unrecoverable in the live system and in every backup.
FAQ
They’re “from” figures — a starting point, not a rate card. Because each system is built around how you actually work, we confirm the exact number with you before anything is agreed.
No. Add-ons are charged on activity — extra partner logins, extra automations — never on how much you hold. Charging by the record punishes good record-keeping and quietly inflates the bill as your history grows.
Because that kind of information carries a real duty of care: per-client encryption, an audit trail, a firmer response commitment and the data-processing agreement it demands. It’s the level of managed service and compliance, not a bigger computer — and not because the data belongs to a charity.
A 12-month minimum initial term, then rolling with 30 days’ notice. Billed monthly in advance, or save 10% if you pay for the year up front.
Working out how you actually run, building your system — branded portal, automations, your own separate database — and going live on your own domain.
Yes. red-route is young, so early clients join at a founding rate, held for the length of their first agreed term. Our thanks for taking a chance on us early.
No obligation and no rate-card games. A conversation about what you need, then the figure for it.