Customer-facing products are built separately, on purpose
The red-route platform is client-facing: it serves an organisation and the partners it approves. A product aimed at the general public has a different risk profile, so it is built as its own thing, on its own infrastructure, in your name — never as a tenant on our platform.
That separation protects you as well as us
Our hosted platform holds safeguarding-grade records for other organisations. Keeping a public-facing product off that infrastructure is what keeps its security boundary meaningful — and means your product is not constrained by someone else’s compliance scope.
We build it; you own and run it
For work outside the hosted platform we are the builder, not the host. You hold the accounts and the infrastructure. If you want us to stay involved afterwards, that is a support arrangement we agree separately — not an assumption.
What we will tell you honestly
If your idea does not need custom software, or is better served by something that already exists, we will say so. A build that should not have happened is worse for us than a project we turned down.